How do I place my order?

Step 1: Click on the product of your choice.

Step 2: Click on BUY IT NOW Or Step 2: Click on ADD TO CART

Step 3: Click on CHECKOUT where you must complete the details of your order and place your order successfully.

If you have any further questions, you can mail us at mokabworks@gmail.com

 

How do I know if my order is confirmed?

For all orders, you will receive an e-mail and SMS notification.

 

Can I order a product that is out of stock?

Unfortunately, products listed as "Out of Stock" are not available for sale. However, we can notify you as soon as the product is back in the stock.

 

Why was my order payment rejected?

There are various reasons why this may have happened but we suggest the following step.

Firstly, check with your bank to ensure there are funds available to pay for your order. Secondly, check if your debit, credit or net banking system information is valid and up to date. If you were recently issued a new card some of the information may have changed. Please confirm your credit card details and try again in that case.

Thirdly, check that your name and address match the name and address on your current credit card.

 

How do I make changes to my order?

You can make changes to the content of your order at any point before placing your order. Once you have confirmed your order and made payment, we regret to advise that no changes can be made to those content. If you have selected the incorrect products, please review our return procedure. Once the order has been completed, there is a limited opportunity to cancel the order with us. If you wish to do this, please mail us mokabworks@gmail.com. Please note that at this time we will be unable to guarantee successful cancellation of the order and advice that you check your order carefully before you confirm.

 

Is GST included in the product price?

No, GST will be calculated along with shipping charges at checkout.